We’re Here to Support Your Operational Optimization
From general questions to in-depth product discussions, we’re ready to connect and guide you toward innovative solutions that optimize your operation.
We’re Here to Support Your Operational Optimization
From general questions to in-depth product discussions, we’re ready to connect and guide you toward innovative solutions that optimize your operation.
We’re Here to Support Your Operational Optimization
From general questions to in-depth product discussions, we’re ready to connect and guide you toward innovative solutions that optimize your operation.
Whether you’re exploring how to optimize your operations or facing a specific challenge today, we’re here to help you move forward with confidence. LINQX is your partner in innovative operational optimization.
General Inquiries & Sales:
Let’s Talk About Your Goals
Are you interested in learning more about our operational optimization solutions? Need help deciding where to start? We’d love to hear from you.
Our team of engineers and software experts is ready to answer questions, explore opportunities, and help you make the most of LINQX.
We’re happy to discuss our solutions, solve challenges, and show you how our tools can support real-time efficiency across your operations.
Technical Support: Get Help from Our Support Team
Are you having a technical issue? We’ll respond as soon as possible.
Frequently Asked Questions
What is operational optimization, and how can LINQX help?
Operational optimization is about making your workflows more efficient across your entire pipeline, including back office, field ops, logistics, procurement, and beyond. LINQX offers software solutions on a unified platform designed specifically for oil & gas operations to help reduce inefficiencies and unlock performance.
What kind of support does LINQX offer?
We provide:
- Responsive email and phone support
- Access to real engineers who understand your tools and workflows
- Custom onboarding and role-specific training
- Ongoing resources, including guides and documentation
Can LINQX integrate with my current systems?
Yes. Our integration team works with your existing tech stack.
Who will I be talking to when I reach out?
You’ll connect directly with someone who knows this industry inside and out. Our team of engineers and support professionals has expertise specific to oil & gas industrial operations, so they’re knowledgeable about your industry. They will help you find the digital solutions that align with your pipeline needs and operational goals.
What does a demo include?
We customize every demo based on your priorities. We’ll take a look at your specific challenges, then create digital solutions that work.
Do I need administrator privileges to install the software?
Yes—administrator privileges are only required during installation. Once installed, you can run the software as a normal user, as long as you have the appropriate folder permissions.
How do I update to the latest version?
Please download and reinstall the latest version of the software. Make sure to follow the instructions you received to properly save and migrate your data.
How do I determine my software version?
Open the software → go to Help > About
What does "Feature not found", "USB dongle (key) not found", or "Not authorized to run this problem" mean?
Your license may have expired. Please contact su*****@***qx.io
How to solve the "There is no seat available" problem?
All network licenses are in use. Contact support to add more seats at su*****@***qx.io.
How to setup network license?
Activate the license on the license server, then install the software on the client machine and configure the license manager to connect to the server. Please contact *****@***qx.io“>Technical Support if assistance is needed.